Shipping Policy
Shipping Policy
Transparent, reliable, and global delivery for your game day gear.
1. Processing & Fulfillment Time
We take pride in preparing your collegiate apparel with precision. Orders are processed and dispatched from our fulfillment centers within:
- Standard / Non-Custom Items: 1–3 business days.
- Customized Items (Names & Numbers): 3–5 business days.
2. Shipping Rates & Thresholds
🎁 Free Shipping: Automatically applied to all orders over $69.
Standard Shipping (Orders under $69):
- North America & Europe: Flat rate $5
- Other Deliverable Regions: Flat rate $7
3. Estimated Delivery Windows
Once dispatched, transit times depend on your destination:
- North America & Europe: 7–15 business days.
- Other Supported Regions: 7–20 business days.
4. Customs, Duties & Taxes (DDP)
All prices displayed on our store include applicable import duties and custom taxes (DDP - Delivered Duty Paid). You will not be charged any extra fees upon delivery across all supported shipping regions.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing your tracking code. You can easily track your package in real-time via our Track Order page.
6. Contact Us
If you have any questions regarding your shipment, reach out to our support team at sportshub.service@outlook.com (Response time: within 24 hours).